And she works. She thinks there are things that require hardship and love. Although she probably wonders if others have such hardships and thorny darknesses. What were the most difficult situations in your lives?She learns through the choices she's made and makes. This is the purpose of free will. The process is natural, it doesn't require divine powers. God gives her soul the time it needs to grow in understanding.
It only seems hopeless because she lacks understanding. The 'contradiction' exist due to some wrong assumption she has. If she is sincere, God will show her the way out of the labyrinth. She must work faithfully and patiently until the way becomes clear.